Contact & Requests
A clear path for account help, payment concerns, privacy requests, and content reports.
Updated 24 September 2026 · Version 2026-09-24-1
Effective date: September 23, 2026
Business information
- Legal operator / business name
- Salaysay Studio
- Registration details
- WFFW459519384457
- Business address
- Bacacay, Philippines
- Customer support email
- salaysay.studio@gmail.com
- Privacy contact
- salaysay.studio.privacy@gmail.com
- Privacy email
- salaysay.studio.privacy@gmail.com
- Support hours & response target
- Monday–Friday, 9 AM–5 PM Philippine time, excluding public holidays. We aim to respond within two business days.
- Markets served
- Philippines
How can we help?
Choose a topic and describe what you need. Continue to your email app to review and send your message to the support or privacy contact above.
Privacy and account deletion
Specify whether you want access, correction, portability, an objection to processing, or deletion. Send from your account email where possible. We may need to verify ownership before acting. A deletion request is reviewed manually and does not immediately delete records or refund a payment. Legally required records and unresolved disputes may limit what can be erased.
For privacy complaints, you can also consult the National Privacy Commission. For consumer concerns, see the DTI consumer complaint service.
Provider notices
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